Mental health support via apps vital for UK policyholders

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Members of workplace protection schemes are using online mental health support services attached to their insurance policy more than ever, data has suggested.

According to user data from Canada Life’s mental wellbeing app, myStrength2, the number one mental health support category that UK employees have been seeking is around mindfulness.

With figures from mental health and wellbeing charity Mind suggesting one in four people in the UK experience a mental health problem of some kind each year, Canada Life’s head of product and proposition for the group market, Jo Turner, said access to support was more important now than ever before.

The latest data from myStrength revealed that in 2023, the mindfulness category accounted for more than a third (36 per cent) of activities completed on the app.

This was followed by sleep, with more than a quarter (27 per cent) of employees completing these activities within. 

Anxiety and stress related activities each accounted for more than one in 10 (13 per cent), followed by depression support (11 per cent). 

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